Privacy Policy

ONLINE PRIVACY POLICY AGREEMENT

Last Updated: 08/28/2024

Mattingly Low Vision, Inc. values its users’ privacy. This Privacy Policy (“Policy”) describes how Mattingly Low Vision, Inc. (“Mattingly Low Vision, Inc.”, “we”, “us” or “our”) collects and uses your information from those who visit the Site or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Mattingly Low Vision, Inc. of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

The term “you” refers to the customer visiting websites of Mattingly Low Vision, Inc. (the “Site”). Specifically, the protections for your information detailed in this Policy apply to information relating to you that can be directly or indirectly associated with you using an identifier.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

This Policy applies to Mattingly Low Vision, Inc., and any subsidiary company and division of Mattingly Low Vision, Inc. Please note that this Policy does not govern the collection and use of information by companies that Mattingly Low Vision, Inc. does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing that site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through the Site; 

2. Why we collect personally identifiable information and the basis for such collection;

3. How we use the collected information and with whom it may be shared;

4. What choices are available to you regarding the use of your data; and

5. The security procedures in place to protect the misuse of your information.

By using the Site or purchasing any product from Mattingly Low Vision, Inc., you accept
the terms of our Policy. If you do not accept the terms of this Policy, do not use the Site.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us,
although if you elect not to do so, we reserve the right not to register you as a user or
provide you with any products or services. This website collects various types of
information, such as:

• Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
• Information automatically collected when visiting the Site, which may include cookies, third party tracking technologies and server logs.

In addition, Mattingly Low Vision, Inc. may have the occasion to collect non-personal anonymous demographic information, such as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Mattingly Low Vision, Inc. may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Use of Information Collected

Mattingly Low Vision, Inc. does not sell, rent or lease any of its customer lists and/or names to any third parties.

Mattingly Low Vision, Inc. may collect and may make use of personal information to assist in the operation of the Site and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from the Site.

Mattingly Low Vision, Inc. may also be in contact with you with regards to completing surveys and/ or research questionnaires related to your opinion of current or potential future products or services that may be offered. Mattingly Low Vision, Inc. uses various third-party social media features including but not limited to Google, Facebook, Twitter, Instagram and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Mattingly Low Vision, Inc.’s control.

Disclosure of Information

Mattingly Low Vision, Inc. may not use or disclose the information provided by you except
under the following circumstances:

• as necessary to provide services or products you have ordered;
• in other ways described in this Policy or to which you have otherwise consented;
• in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
• as required by law, or in response to a subpoena or search warrant;
• to outside auditors who have agreed to keep the information confidential;
• as necessary to enforce the Terms and Conditions;
• as necessary to maintain, safeguard and preserve all the rights and property of Mattingly Low Vision, Inc., and storage of such information.

Non-Marketing Purposes

Mattingly Low Vision, Inc. respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Mattingly Low Vision, Inc. products and services). In certain circumstances, we may use the Site, or other public means, to post a notice.

Unsubscribe or Opt-Out

All users and visitors to the Site have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from the Site please send an email that you wish to unsubscribe to info@mattinglylowvision.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Mattingly Low Vision, Inc. will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

The Site may contain links to affiliates and other websites. Mattingly Low Vision, Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave the Site and to read the privacy statements of every website that collects personally identifiable information. This Policy applies only and solely to the information collected by the Site.

Notice to European Union Users

Mattingly Low Vision, Inc.’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States.

If you are a resident of the EU, you have the following rights with respect to your personal data:

1. Right of Access – the right to understand the nature and extent of how your data is processed;
2. Right to be Rectification – the right to request correction of inaccurate data;
3. Right to Erasure – the right to request erasure of personal data in some circumstances, commonly referred to as the “Right to be Forgotten”;
4. Right to Restriction of Processing – the right to limit how your personal data is processed;
5. Right to Data Portability – the right to receive personal data and transfer information to another controller;
6. Right to Object – the right to object to processing of your personal data based on your circumstances and a right to object to direct marketing; and
7. Right to Freedom from Automated Decision-making – the right not to be subject to decision-making based solely on automated processing, including profiling, that produces legal or similarly significant effects.

You also have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

Security

Mattingly Low Vision, Inc. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g., credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are accepting the terms and conditions stipulated within this Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of the Site. In addition, your continued use of the Site following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding this Policy related to the Site, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@mattinglylowvision.com

Telephone Number: (866) 958-8777

Mailing Address: 135 Rio West Drive, Building B, El Paso, TX 79932